Shipping & Returns

Penelope Roze Jewelry & Accessories strive for excellent customer service so please see or shipping and return policy below

Shipping Policy

Domestic Orders (USA): 7-10 Business Days

International Shipping: 20-40 Business Days

Please note that the majority of our products will arrive within a 7 business day time frame if shipping within the USA after the product has been processed and shipped. Delivery times may vary depending on uncontrolable variables.

Return & Exchange Policy

We do not accept any RETURNS or EXCHANGES unless the item purchased is damaged unpon receiving which in turn will be only EXCHANGED, for the same item purchased and if that item is no longer in stock another item of equal value can be EXCHANGED